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The most up-to-date information about our airline: Network developments, improvements to our services, fleet developments as well as many other useful or interesting aspects of our service.

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Cargolux is fully committed to protecting and preserving the health, safety and welfare of our employees, as they are our most precious asset.

Particular attention is paid to our maintenance and ground operations staff that tend to be more exposed to potentially dangerous situations, be it because they use specific machinery or equipment, handle hazardous substances or work close to the aircraft.

OHSAS 18001 certification

Maintenance & Engineering division was successfully re-certified to OHSAS 18001 standard in 2016.

OHSAS 18001 stands for Occupational Health and Safety Assessment Specification and is the international assessment specification for occupational health and safety management systems that develops a systematic management approach to Occupational Health and Safety (OHS) issues.

This certification enhances the protection of M&E staff, contractors and suppliers working at the maintenance hangar, production shops and offices. It will give Cargolux a framework to identify, control and reduce the risks that are typically associated with health and safety in our workplace. The risk areas within the company will be certified progressively over the years to come.

Aviation Safety

Aviation is noted for the giant technological leaps it has made over the last century. This progress would not have been possible without parallel achievements in the control and reduction of aviation’s safety hazards. Given the many ways that aviation can result in injury or harm, those involved with aviation have been preoccupied with preventing accidents since the earliest days of flying. Through the discipline of “flight safety”, the frequency and severity of aviation occurrences have declined significantly. From an operational perspective, few industries enjoy the outstanding safety record of the air transportation industry. However, the CLX operation is expected to keep growing. Unless there is a reduction in current incident rates, this increase in traffic will result in a significant increase in the number of major disruptions of our operations and the possibility of an accident will be increased substantially. Despite our very good safety record, a significant increase in disruptions and/or an accident may not only cause our customers confidence to be seriously undermined but our whole operation to suffer.

Need for Accident Prevention

Although major air disasters are rare events, less catastrophic accidents and a whole range of incidents occur more frequently. These lesser safety events may be indicators of underlying safety problems. They provide evidence of conditions ripe for failure. Ignoring the underlying safety hazards that facilitate such events can pave the way for an increase in the number of more serious accidents / incidents. Accidents (and incidents) cost money. Although purchasing “insurance” can spread the costs of an accident, accidents make bad business sense. Insurance may cover specified risks (direct costs), but there are many uninsured costs. For CLX, these uninsured costs may vastly exceed the insured costs, including the downtime (i.e. loss of revenue), system re-scheduling costs and less tangible costs such as the loss of confidence of our customers. An understanding of these uninsured (or indirect) costs is fundamental to understanding the economics of safety. In addition to the financial costs, aviation accidents can also demand an enormous social toll. These costs are less tangible. The grief resulting from the loss of colleagues, relatives or friends and the costs to society resulting from the loss of skilled and valued members, are not readily quantifiable. CLX viability may well be predicated on its ability to prevent accidents and sustain our customer’s perceived comfort regarding their safety while shipping goods. Safety is therefore a prerequisite for a sustainable business. It is also a matter of ethics.

Stakeholders in Safety

Given the complexity of aviation accidents, all departments / divisions within our company have a stake in preventing accidents. Historically, Flight Safety was the domain of pilots. Today, a much broader perspective is required if companywide preventive measures are to be effective. Many players outside the cockpit create conditions or hazards that may compromise safe flight operations. The following are the principal safety stakeholders in our operations:

  • Flight Operations Division
  • Maintenance and Engineering Division
  • Ground Operation Division
  • Corporate and Flight Training
  • Part 147 Organization
  • Luxembourg DAC
  • Insurance companies
  • All CLX employees
  • Customers
  • Contracted Service Providers / Subcontractors
  • ATO