Cargo 2000 refers to a joint effort by a group of Airlines, Forwarders and today an IATA interest group, aiming at improving the work processes in the air cargo transportation from shipper through to the consignee (door-to-door).

Pragmatically, the main objective of this ambitious project is to implement processes, backed by quality standards that are measurable and supported by data. The overall aim is to improve the efficiency of the air cargo flow, thus enhancing customer service levels and reducing operational costs.

Cargolux Airlines Intl. S.A. whose main drive is to constantly improve customer satisfaction, has supported this initiative since its launch in 1995. In 2002, the Executive Committee of Cargolux officially restated our company’s commitment to the implementation of measurable standards enacted by the Cargo 2000 interest group.

"Cargolux Airlines Intl. S.A. is committed to constantly improving customer satisfaction. Efficient movement of Cargo on the ground and in the air while under our control and transparent communication with our customers are an integral part of this objective."