Full Time, Permanent Contract

Task responsibilities:

  • Responsible for delivering IT services, solutions and support to Flight Operations upon their requirements (end users and management level)
  • Govern the flight operations applications, like AIMS, for Cargolux in accordance with the IT corporate governance model
  • Orchestrate the community of key users (capture requirements and pain points, deliver solutions, organize training and support)
  • Promote innovation, automation and improvements, in accordance with corporate Enterprise Architecture
  • Lead the implementation of new software products, changes, further developments as projects
  • Manage the service and relation with the IT partners
  • Ensure adoption by end users, leveraging relationship with management

Essential requirements for the position:

  • University degree in computer science/ computer engineering
  • Minimum 2 years of experience in information technology in equivalent airline/ industry business
  • In depth flight operations solutions (AIMS) knowledge in terms of implementation, administration and operations
  • Experience in IT solution design and architecture
  • Project an test management experience (certification an asset)
  • Service Management experience with focus on incident, problem, change, service quality and vendor management
  • Experience in supporting of system key users
  • Advanced level in written and spoken English language, any other language is considered as advantage
  • Ability to teamwork in a distributed and multicultural environment
  • Problem resolution capabilities and open-mindedness toward creative solutions
  • Interpersonal & communication skills

Working Conditions:

  • Position based in Luxembourg
  • A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection

Apply for this job