The most up-to-date information about our airline: Network developments, improvements to our services, fleet developments as well as many other useful or interesting aspects of our service.
25 September 2017
We are pleased to announce the roll-out of a new and improved Track & Trace system which provides you with an enhanced tracking experience.
The new layout offers a step-by-step approach in displaying the level of details of your shipments.
An initial overview shows details as well as the current stratus of each shipment, including the planned delivery time. A more detailed view and a Cargo iQ view are available for those looking for additional information. A map view also allows you to locate your shipments on the world map.
Another novelty is the notification system. You can choose to get e-mail notifications when certain steps in the shipment process have been achieved. This allows you to stay up-to-date with the actual status of all your shipments.
Moreover, the system allows you to track up to 50 AWBS simultaneously!
In order to allow you to follow up on your shipments from any mobile device, we have developed the Cargolux Track & Trace app for Android and for iOS. The mobile application provides the same functionalities as the web-based tool and will be available in the respective stores soon.